Very impressed with the service. Item arrived the next day. Unfortunately I had ordered the incorrect size so I had to return the hatch. Refund was for the total amount and issued within 3 days if receipt. Good service.

Very easy to order online, part as described, delivered on time. First time using a access cover that can be tiled, worked a treat. Have used Jupiter Blue Ltd before and will do so again when the time arises.

The product information on the website is clear and thorough, the ordering process straightforward and the customer order updates helpful. The product (steel loft hatch) arrived well packaged and protected and was just what I was after, as having seen poor reviews of plastic ones form other suppliers, a more robust but still cost effective alternative was just what I wanted, especially with the option of an integral lock. Great service all round!

Good quality, competitive prices

One of the few companies that make metal loft hatches to size. As a qualified engineer (I Eng) this product was well made and accuratly made. Why 4 star and not 5? I made it clear at the point of order that the dispatch date should be on a date I required. This was agreed. It was dispatched early and I found it at my front door on returning home; it was lucky it was not stolen. My loft hatch was large and fairly heavy, the design could be improved to allow easy removal of the hatch from the frame, a very simple design modification of hinge rod being in two pieces joined with a small tube with allen screws. This would result in a small cost increase. To fit the hatch I had to spring the hinge rod.

Thus is my fourth purchase. Everything packaged and delivered perfectly, ready to fit on site.

Made to measure loft hatch. Delivered ahead of date. Great quality with excellent finish. Perfectly to size, made the fit straight forward. Old hatch and trim out and new one fitted in an afternoon. Hardly any making good required.

Made to measure loft hatch, super service and delighted with hatch !!

Purchased a custom sized loft hatch. Good price, good quality and delivered within promised timescale.

Great service and a good quality loft hatch... quick deliery too..