Simplicity of ordering, speed of delivery and quality product

Item arrived the following day, swift and great service, thank you!

We ordered a made to measure loft hatch. It arrived in the specified time, we were emailed regarding delivery and when it arrived......AMAZING. It fitted perfectly and so easy to fit, it took 5 minutes. The quality and look of the hatch is brilliant. I definitely recommend this company. Well done Jupiter Blue outstanding product, price and customer service.

it was s ordered and arrived quickly

I was undecided between getting a joiner to make a wooden hatch from scratch or go for a made to measure one from Jupiter Blue... After consideration I went for the Jupiter Blue option and am very glad I did! Not being able to visit their showroom prior to placing an order the main concern I had was the weight of the hatch, being made from metal. However, once it arrived I was very impressed with how light it is. Unpacking the hatch revealed custom polystyrene packaging along with a pack of 8 screws (there are 12 holes in the hatch frame to secure it to the ceiling beams), a pole and some installation instructions. Installation (with the help of an additional pair of hands) was nice and simple. We used some G cramps (with scrap wood to protect the surface of the frame) to hold the frame in place while we drilled and secured the frame in-place. Before installation the frame has a fair amount of play in it; care needs to be taken in terms of the order in which you secure the frame attachment points as it is easy to pull the frame out of shape and hence the door then will not align as well as prior to installation. The hinges have a bit of float in them, but it's definitely advisable to take note of my above comment.

We needed a few bespoke access panels for a recent project. Simone and the team were excellent - from helping me select the right products to having them custom powder coated and delivered to site within the time they said they would.

I received what I ordered in good condition and everything was handled efficiency. Would definitely use this compan again and San recommend them.

Product was exactly as description, delivered on time. Excellent service would highly recommend them to prospective customers

The materials were delivered on time, and the company kept me informed of the times for delivery

Arrived when promised. Made to measure, spot-on size and absolutely square. I needed a few more screws but not a problem.