The product itself appears to be first class but I have not fitted it yet.Two minor issues, I did not receive an email to indicate despatch. The second is the foam packaging disintegrated easily showering plastic globules everywhere. Should have unwrapped it outdoors. I repeat general service and product quality appears to be excellent

Very good - found suitable loft hatches on sale, ordered and they were delivered in good time and in perfect condition. I wouldn't hesitate to recommend Jupiter Blue.

Straightforward to order form Jupiter blue and the order arrived on time , no damage and without hassle, will be using them again. A quality product and service.

Straight forward purchase. Got what I paid for, delivered no problems.

Our purchase of a loft hatch has been a good experience. Very quick delivery, item was packed well and is just what we wanted. The only reason for not giving 5* is that the white finish is a bit of a yellow white. Not as clean brigth white as I would have liked, other than that it is perfect, easy to fit and a very neat flush finish.

Fast reliable used several times and will continue to do so .

just as advertised, easy to fit and open/close. delivery very good

Arrived quickly, fitted a treat, looks good

Product looks great, exactly as ordered. Arrived much quicker than predicted, even with shipping to Ireland.

I ordered a replacement loft access pole used to open the excellent access hatch. On delivery I discovered the lock mechanism had changed in the intervening period and the new pole no longer operated my older loft access hatch. The Jupiter Blue support team were very understanding of my predicament and have offered to see if my older pole version still exists in the factory or failing that see if the new lock version can be sourced and sent to me so that I can replace the older lock and thus have access to my loft. I am waiting for their further update.