my made to measure loft hatch arrived perfectly packed,the hatch was a perfect fit, the hatch itself was of very high standard lovely finish. I am very satisfied with it. Iwould certainly recommend your firm to anyone needing a drop down loft hatch.thank you very much.

Prompt and efficient service

My original hatch had a pvc frame and a pvc hatch lid that you had to push into the loft to gain entry. It was a real pain and I wanted a good metal alternative. Unfortunately my hatch opening didn?t match any stock sizes and I didn?t want the hassle of building out the existing frame. The bespoke hatch I got made by Jupitor Blue fitted perfectly and the whole job was completed in 30 minutes. Only niggles were the operating pole, which came slightly bent as it had been packed outside the polystyrene packed hatch and only had the outer cardboard for protection. I suggest this should be bubble wrapped at least to prevent this sort of transit damage. The locking mechanism catch also slightly touched the wooden joist as it was a fraction long but I quickest rectified this by rebating a small notch in the joist by drilling a series of small holes. Other than these niggles it is a well made hatch. I would recommend any diy fitters do what I did and buy 2 x 12? clamps to hold the frame in situ so you can screw the hatching place securely. The clamps I got from screwfix had plastic jaws and for only ?6.30 each held the frame securely without marking it whilst I fixed all the screws in place. All in all this was a good hatch to buy

Great product delivered promptly but was missing the plastic key rang them and they posted out within a couple of days thanks

I ordered 2 of the same custom hatch by mistake. I was grateful for the phone call to query this. The hatch fitted perfectly with no mess, although the opening rod was missing, but this this came next day after requesting. .... Excellent

Arrived promptly. Excellent quality. Fits and looks good. Very satisfied

loft access hatch appears to provide the draught proofing required, it has been in place for two weeks now. The slimness is appreciated as it is situated in the hall of a bungalow and does not create an eyesore. Fitting instructions were good. Five stars would have been awarded but delivery was stated to be one date and then the confirmation showed the following day(did arrive as initially advised) delivery company didnt send e mail to confirm slot.I am unsure whether jupiter had any influence or control of this.

Quality of goods was excellent, delivery good and will use again

Order a custom sized panel, arrived in 7 days, looks good, well made, very pleased.

Excellent quality product, with excellent service. The handle which came with my loft hatch was faulty, I got another one within 24 hours. Yo cannot ask for better than that.