Ordering was simple through the web site. delivery was pretty quick for the made to measure loft hatch. I'd have no issue Ordering again from them.

Great product, delivered in good time, looks great!

We ordered made to measure air tight hatch. Jupiter Blue was a great price, hatch was delivered on time and it looks fantastic with good quality finish

Would recommend Jupiter Blue (and have already mentioned to friends) I ordered an SDS made to measure loft hatch to replace a draughty old access to a 1930s loft opening. I had called the team before ordering for advice on measurements as the opening was slighlty out of square. For a made to measure product my order was then turned around very promptly and arrived securely packaged. This is a quality product and made to measure was exactly that. The frame slotted into position perfectly on the first attempt without any need to trim the surrounding timber work. The fitting instructions advised to use the supplied woodscrews. There were none provided but 12 countersunk screws did the job. Packing shims were also needed as advised in the instructions to prevent overtightened screws twisting the frame.

I ordered a made to measure loft hatch. All through the process Jupiter Blue were extremely helpful. I was a novice and they were very patient and guided me to order the right product for my needs. The product I received is of very good quality and looks amazing now fitted.

Ordered a loft hatch which due to my error was the wrong size. However no problems returning it and getting refund. Very good customer service and although I didn't use it the hatch looked very good quality. Would definitely recommend this company based on their customer service.

Brilliant! We had held off for months as too scared to change the hatch, but it was so easy! Really good quality, easy to fit and quick delivery

Thank you, very helpful and quick to respond to questions

Fast, effective and simple ordering process, manufactured and delivered on time.

I had to create a new loft hatch in a room extension. I first thought of making one myself but, being no carpenter, saw the range produced by Jupiter Blue and bought a basic fire-rated push up model. If you follow the instructions you will find it fits perfectly and has a modern, unobtrusive appearance. And it is fairly priced.