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Good quality product. Excellent service x
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Had an issue with a custom made loft hatch. It was promptly dealt with excellent communication. Many thanks
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Great service from yourself but let down by poor service from parcel force . New loft hatch looks great and fits perfect would recommend to anyone looking for a loft hatch build to size . Thanks joe
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The products look good, but the excellent grade was earned by the tenacity and timely actions of the sales/support who managed to deliver the product in spite of the failures of the carriers.
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Robust product, next day delivery, competitive price. What more do you want?
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The loft ladder kit arrived quickly and is very well made. Has made my life a lot easier. The installer was able to fit it quickly and the actual loft hatch great, wish I?d done it years ago.
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We bought a loft hatch, great service, was delivered really quickly and is very good quality. I recommend this company 100%
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Installation went OK.
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Product (loft hatch) arrived well ahead of predicted date, well-packaged and in good condition (one small transit ding to the insulation on the hatch, but nothing worth complaining about). As a DIYer, about the only point I feel could have been better is that no installation instructions were included. Web video was useful, but one point in particular could have done to have been stressed. And I had to go back to the product details on the website to verify the correct opening size to construct. Actual installation was easy enough, but I hit a problem that I had to figure out for myself, with a couple of the screws initially fouling the hatch and preventing it opening once closed. There's nothing unreasonable in that; if I can't figure something out, I probably shouldn't be doing it. But it could simply have been just that bit better. I'm going to need to add a ladder at some point, but I must admit I'm a little nervous at the idea of possibly having to figure the installation details out for myself again.
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your end was brillant but company you used for delivery let you down because the driver ran out of time he said he couldnt find our address so beware it could spoil your business
