Turnaround - approx 1 week Sizing - product was within 0.5mm of requested size Finish - excellent sprayfinish Overall - excellent. More than happy. Would definitely recommend. Improvements - installation documentation should be provided to ensure good fit and maintain a good seal.

Ordered online delivered on-time looks great thanks ,5 out of 5 Hamish

I bought the AT15 airtight loft hatch. It seems well designed: the metal frame is surprisingly thin and seemed vulnerable to damage prior to being fitted but should be fine now it is in place. The hatch seals very convincingly - you have to push it firmly to get it fully closed. I made a lightweight template the size of the hole specified which made fitting easy. This is the first time I've used this company and the service and product were both very good.

very fast and exact size

Excellent service from this company. The first loft hatch I ordered was received damaged. I sent a photo of the damage to the company and a new unit was despatched immediately. Excellent customer service. I would highly recommend this company.

Very well constructed and fitted beautifully. Would have been nice for some rubber washers to be included, as they allow tightening without distorting the frame . Sound proof and insulation qualities are brilliant. Will be buying another one.

A good product, well made and decent delivery time for a bespoke item.

Easy to use website, well packaged goods delivered promptly, customer service when returning incorrectly ordered item was efficient and dealt with refund quickly - well recommended

I ordered a bespoke insulated loft hatch, and popped into the prepared opening over the weekend. It looks brilliant, and the Mrs is really pleased the cold draft has now gone from our stair landing space. Quality product, reasonable cost, what more could you ask for?

Ordered a dropdown roof hatch, well packaged, arrived on time and in good shape....perfect!!