Excellent service. Delivery made prior to estimated date

Bought a loft hatch and had a problem with the colour as it was not white. They were excellent in their response and had it collected from my address investigated and sent me another one. On expecting it was the same as the first one an off white which really shows up on a newly painted ceiling. I contacted them again and said I was not happy and could I return for a refund which they said was fine but the cost of postage is mine, which was not good as the cost could be quite a lot.

Absolute delighted with this company ordered the loft hatch made to measure and arrived 6 days later I was over the moon and I removed it from the package and it was well packaged so I went to fit the loft hatch today Sunday 15 January 2023 removing the old one and then fitted it up Definitely requires two people to fit and with myself and the help from my son we fitted it in under a hour so I would say a big thank you to Jupiter Blue staff and will recommend to others great product and well made

Good-looking product. The only criticism I have, is the latch mechanism extends beyond the rim measurement, therefore a notch has to be made to allow the latch to swivel.

Great service good product and delivered on time

Bought a very reasonably priced loft hatch. Product was good quality and delivered in advance of the predicted date.

Easy to order, have used many times and would recommend. Delivery arrived promptly and exactly as ordered

Excellent service, great product very pleased

Was advertised as white but was plasticky off white.

Arrived next day... very happy. New loft door now fitted so now no losing heat and air.. thanks